Contact Us

CSS Support Systems (Warrington)

Sales, Marketing, Accounts

16 Bridge Road
Warrington
WA1 4AT

Tel: 01925 850333

CSS Support Systems (Glasgow)

Collection Depot

Unit 8 Block 23,
Weardale Lane,
Queenslie,
Glasgow,
G33 4JJ

Tel: 0141 7743159

CSS Support Systems (West Brom)

Manufacturing / Distribution

100 Halfords Lane,
Hawthorn Business Park,
West Bromwich,
B66 1BB

Tel: 0121 5654562

Fax: 01925 850532
Company Reg No: 5395945
E-mail: sales@csslimited.com

Customer Satisfaction Survey

Dear Customer, CSS operate to the ISO 9001 Quality Management System, and understand that our perception of the service we offer may not always be the same as our customer’s opinion and we welcome your feedback to help us improve. Please take a moment to complete the following questionnaire and return to nicola.rubin@csslimited.com Thank you for your help, your feedback will help us to improve our service to our valued customers.

Customer Service

Do we answer your calls efficiently? *

Are we helpful and courteous? *

Does our service meet the needs of your company? *

Product / Service

Do we deliver on time? *

Are our products/services fit for purpose? *

Are our staff courteous and efficient? *

After Sales Service

Do we listen to your concerns/complaints? *

Do we rectify complaints to your satisfaction? *

Is our service/product “right first time”? *

Do we rectify problems rapidly? *

Do invoices clearly state what charges relate to? *

Are you pleased with the overall service we offer? *

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